30/07/22|Hazel Millington
Rusty screw in contact with water
There’s a screw in tower part that’s in contact with the water, I would have thought this would be rust proof! It went rusty very quickly which I noticed when the cats were refusing to drink from it anymore!! I am very upset with this!
10/05/22|Sara B
Excellent Customer Service
My original order arrived damaged beyond use as no protective packing.
Customer service excellent in sending a replacement with no fuss..bravo..
Product is wonderful, both cats love drinking from the fountain
27/02/22|Rachel
Good for only a short time.
Unfortunately this works well for only a short time. We filled it up with filtered water (so the cats were getting double filtered!) but even with regular changes to the filter and cleans the motor got clogged quickly. Very high maintenance device...
27/02/22|Marta
Always hydrated
Our cats love this fountain and always drink plenty that's to fresh water circulation.
09/01/22|Charlotte
Not worth it
Really great at first, but not for long. Purchased for my 3 cats, using only purified water, as I wanted to ease a potential dental issue with one of them. It worked fine for all of 3 months, at the most… I kept on top of the filter changes and cleaning but the little motor kept getting clogged up and spitting out nasty gunk and couldn’t be cleaned… it eventually just stopped working.
Definitely won’t be buying again.
08/12/21|BARBARA JONES Customer no. 14482526
Spend too much time cleaning it! 8/12/21 Customer No:14482526
To begin with I thoroughly cleaned the Fountain completely once a week. After three days I had to get rid of all the water completely and fill with fresh. Black growth of fungal organisms. It has got worse over time - 7/12/21 I thoroughly cleaned again, hot water, detergent, with scrubber, the wire brush that came with filters, toothbrushes, cotton wool buds. It looked in pristine condition - Filled it, switched on, seconds later more black bits, changed the water again X4.HELP needed Please
07/12/21|Alex
fantastic
we bought our first cat fountain a few years ago and it’s been absolutely great (still works perfectly) but decided to get a new one and there’s a few small changes that make it even better. too change for me is that it now comes with a cleaning brush for the spout thing. love it definitely recommend
04/10/21|Susan
Highly recommended
Took the cats several days to pluck up the courage to drink from this fountain, but now they love it. As soon as I fetch it, they wait eagerly for me to fill it up. They also love to stare at the flowing water and dip their paws in. Eventually they lose interest, but switching it off reignites their curiosity. It's so reassuring to know they are getting enough water. For the people complaining about it being scummy and hard to clean, I suspect they live in hard water areas.
14/09/21|Nick
Very noisy cat doesn't use
Going to give it another week and if it still isn't used I'll maybe return it
14/08/21|Lara
Too much trouble to keep it clean
Keeping it clean is a nightmare. I have been disassembling the fountain and deep cleaning it every other day because it gets some foam and pinkish slimy scum. I have been using a straw cleaner brush to clean the holes, cotton buds to clean the part that connects to the water bomb and disassembling the water bomb to clean it. Nothing works. You need to do that every single day to allow your cats to drink clean water. Even replacing the filter every 2 weeks, it gets mouldy. It doesn't worth it!
03/06/21|Alex
Great!
My cat loves this fountain. When she had a bowl I noticed she wasn't drinking very much so I bought her this and that's totally changed.
27/04/21|Loop
Bit of a pain to clean
My cat's loved drinking from this. The only problem for me was cleaning it, every week I cleaned it. And every week it always built up slimy scum, I found it tricky to clean as you have to take it apart and get in all the little nooks and crannies. I used it for about a year but I now have gone back to using a normal water bowl, as I was worried it could give my cats an upset stomach.
20/02/21|Claudia Kahler
Cate Mate Fountain
Great Product, Cat is very happy!! My cat loves this & drinks loads of water. Please be aware that you have to maintain this regularly & clean it out... Filters need to get replaced. The whole needs to be disassembled regularly & cleaned including the pump. I use a descaler on & off & take it apart & pop the fountain bit into my dishwasher every so often. Use a toothbrush, earbud & toothpick to clean the motor out. It needs to be maintained the same as you would a fish tank filter...
05/01/21|Neil Shane
Brilliant
I have 2 of these and all 4 cats prefer this fountain over the 2 other fountain designs I have.
Very easy to keep clean and filters are easy to source. Also nearly silent. Highly recommend
22/09/20|Jo Reade
Perfect! No noise!
Got my cat one when diagnosed with CKD. He LOVES it. I chose this 1 as it is a fair price & has 3 levels - as he gets weaker he won’t have to lower his head to the ground to drink. He likes to drink from the middle bowl but I’ve seen him drinking from the running water too. He’s been used to havin water in the bedroom so I put it there. IT IS SO QUIET! hardly hear it & it hasn’t disturbed my sleep at all. Some I’ve seen have pump noise or running water is loud! I’m buying another for downstairs.
01/09/20|Sian Lucas
Awful design
Doesn't matter how much you clean this thing you will always have bits floating. I've given up with this and will buy one that actually works. The flow on it is also pitiful. Barely even flows
21/08/20|Samsang
cats loved it
at first the cats would not use it with the motor going, (its not very loud at all but enough to put them off) when they got used to using it as a drinking bowl i turned the motor on and now they love it.
28/06/20|Marie Lavery
Brilliant product
Bought this a few weeks ago as my vet recommended it to encourage my cat to drink more. My cat never drinks from his water bowl so I was hoping this would work. My cat totally ignored it for a week. Thought I would leave it a bit longer for him to get used to it. Then he just started drinking from it. So far have found it easy to clean and replenish with fresh water. Haven’t cleaned the pump yet but hope that is as simple to clean as it sounds. So far I am really pleased with the product
26/06/20|Lara Almeida
Can't use anymore
The fountain is good. Easy assembling and the cats enjoy it. However, it gets a foam close to the waterfall and it is not very pleasant. I started cleaning it weekly and then fortnightly, but it didn't solve. Besides that, it is made by plastic - what I knew before buying, but the vet recommended not using it anymore as my cat developed feline acne and one of the most common causes of it is plastic materials. Unfortunately, didn't work for me.
20/03/20|Angie Bond
Fantastic
My cat has never drunk so much water. I was a bit sceptical about buying this but after reading all the reviews I decided to buy it and see. Wow. She absolutely loves it. Also her urine doesn’t smell as strong (she’s an indoor cat)
Highly recommend this product. One of my best buys
*RRP= Recommended Retail Price ** Conditions apply
